Writing off AR balances

How a property writes off AR balances is dependent on the business practices of the property.

Writing off a City Ledger balance is the same as posting a payment, or making an adjustment to an invoice

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A department code specifically made for write offs can be created

• The department code can be created as a Credit, this would be used to POST to the City Ledger invoices

• The department code can be created as a Debit, this would be used to ADJUST the City Ledger invoices

 

1. Open City Ledger and navigate to desired account
   

2. Click on Statement
   

3. Locate the invoice you wish to write off

4. Select on the invoice number to open the details

5. If your write off code is set up as a CREDIT, select Post Charge

   • If your department code is set up as a DEBIT, select Post Adjustment
     

6. Find your department code, and enter in the amount
   

7. Press OK

8. Click Close Invoice to finalize the invoice write off
   

If the property has a designated department code for write offs, these amounts can be tracked by going to:

1. Reports – Night Audit Reports - Department Audit

   

2. Choose the Start and End date, and the Department code used for write offs

3. Run the report

4. All postings or adjustments made to that department code within the selected date range will be displayed