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Easy to follow How To guides

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Reinstate Cancelled Reservations
Make a Reservation Complimentary
Make a Reservation’s Rate Confidential
Make a Reservation Tax Exempt
Obtaining Signature On Reg Cards – During Check In
Obtaining Signature On Reg Cards - From Guest Worksheet
Overriding Rates - Existing Reservation

Overriding Rates - New Reservation

Overriding Rates for selected Stay Date

Pre-assign a Reservation
Reservations from Central Reservations (CRS) have Rack rate
Retrieving Signed Registration Cards - From Guest Worksheet

Mark Guest as Do Not Rent

Removing a Share

Apply Charge Routing from Reservation
Correct Overcharge to Room
Credit Card Authorization Release
Refunding a Credit Card
Transferring a Debit

Transferring Credit

Posting Direct Bill Payment – Manual Amount

Posting Direct Bill Payment - Select Folio Line

Move Transactions Between Folio Letters

Post No Show Charge

Group Statuses
How to Route Room & Tax Charges to Group folio
Close a House Account Folio
Closing a shift
Create a New House account
Manually Run Night Audit
Post to a House Account
Retrieve an existing House Account
Credit Direct Bill where Credit has already been posted
Credit Direct Bill when credit has not yet been posted
Post Payment to multiple City Ledger invoices
Post Payment to a City Ledger Invoice
Writing off AR balances

Locate postings made for a specific date

Update Verbiage on Various Forms

Change Room Status
Mobile Module Access Overview
Using the Cleaning Timer
How to add a user in CloudPay Settlement
Pending transactions in a Batch
Searching Transactions
Placing a Transaction on Hold
Reset CloudPay Settlement Password
Create and Settle a Batch
Voiding a Transaction
Card Failed Luhn Test Error

Group Code Exists Error

Reservations from Central Reservations (CRS) have Rack rate