Navigating Chorum

Chorum's menus are all sorted and categorized into one of ten modules, each listed on the left-hand side of the screen. The modules you may see may vary as only modules you have been given access to will appear. Subsequently, if you need access to a particular module to complete your daily tasks, reach out to your hotel's manager or administrator for assistance updating your login (see Security Users).

Selecting a module from the navigation pane opens it in a new tab by default (this behavior can be changed as needed - see ). The new tab pushes the opened module to the top of the navigation pane and presents all available menu choices under that module (some menus may be hidden depending on your assigned security role - see Security Roles). Most menus are grouped beneath a set of category folders that can be expanded (or collapsed) as needed by clicking the drop-down arrow to the left of the folder.

Whichever module you open, the Knowledge Base (see Knowledge Base) and all Help utilities will also be listed as their own categories beneath the module's other menus.

For a description of each module, see below.

Module	Description
Reservations	Often considered Chorum's main menu, the bulk of activities related to guest management occur here - booking, arrivals, departures, folio balancing, and most basic forecasting and inventory reporting.
Groups Overview	A companion to Reservations, providing a central location for your property to book and track group stays at your hotel. While individual reservations can still be accessed from the Reservations module, linking those stays to a specific group on this menu allows you to review and manage all related stays at once without needing to touch each individual booking.
Front Office	A finance-oriented menu. This module is used to track non-folio revenue using "house accounts," and is also used to manage shift and nightly audit functions.
Housekeeping	Use this module to manage room statuses (clean, dirty, etcetera), as well as track maintenance issues, out-of-order issues, and lost-and-found reports.
City Ledger	City Ledger is used to track balances due to and owed by third party companies or organizations paying on behalf of one or more guests at your hotel.
Profiles	This module is used to track guest activity over repeat stays, as well as track and organize activity related to groups, companies, and travel agents.
Reports	All reporting (financial, forecasting, statuses, etc) is contained in this module.
Settlement	If your property handles guest credit cards through Chorum, this module is used to track and organize all credit-card related activity (settlement, batch records, etcetera).
Revenue Management	All options related to managing your property's rates and booking rules.
Administration	All options related to your property's setup and configuration (security, accounting, inventory, etc.) are located in and managed from this module.