Distribution Groups

The Distribution Groups menu allows you to create a digital mailing list, setting up the means for a variety of internal communications between hotel staff by phone or email. This system is optional, but if your property intends to use Chorum's Staff Messaging portal, Task Manager, or the Message Manager, it is a mandatory part of your property's configuration.

If your property intends to use the email components of any of these menus, you must also have set up an email account for use with Chorum. If you haven't already, please see Email Setup before continuing.

To begin, open the GM Functions module, expand the Security and Permissions folder, then open the Distribution Groups menu.

If never used, this menu may be blank. Use the New button to add and begin setting up new groups. Otherwise, if modifying an existing group, select the desired row then modify the desired column.

Each group must be named using the User Group column. Descriptions are optional, but recommended for properties with multiple or similar groups.

When finishing modifying the group, use the Save button at the top of the menu to commit your changes. Repeat as needed until you have the full list of desired groups.

Once the groups are set as needed, the lower half of the screen (the Assign Users to Messaging/User Groups section) is used to set up and map individual users to each distribution group. Use the New button to add a user not already listed; otherwise, find the user you wish to update on the list and select their row.

Column	Description
Users	This drop-down displays a list of all users in Chorum. Select the user you wish to add from this list. A user cannot be added twice.
User Group	This drop-down displays a list of all distribution groups you have added. Checkmark all groups you wish to apply to this user (likewise, uncheck any you do not want the user to be included in).
Text Number	Add the user's preferred mobile phone number, if applicable. Be aware that adding a user's mobile phone for texting may apply message and data rates at their provider's discretion.
Email Address	Add the user's preferred email address, if applicable.
Message Preference	Set this option to phone, text, or both, at the user’s discretion. If your hotel is not using Chorum Mobile, the user must have at least one of these options filled in for the staff messaging service to work correctly.
Inactive	Marks this user as inactive in all distribution groups, preventing them from receiving additional messages. This is generally preferred to deleting the user, as deactivating a user will not affect your hotel’s communication logs in the message manager or elsewhere reliant on distribution groups