Mobile Overview

Chorum Mobile is a complimentary service included with your subscription to Chorum PM, allowing staff to access and update several core functions while out on the property using a compatible mobile device such as a smart phone or tablet.

If you have not installed the app, or your property has not yet configured your system for use with the mobile app, see Mobile Setup (App).

Assuming you have already logged in, launching the app opens Chorum Mobile to your designated mobile home page. Regardless of which module(s) you have been given access to, all modules feature a navigation bar along the bottom of the menu with four buttons: Home, Messages, Tasks, and More Options.

When navigating Chorum Mobile's menus and forms, you may also notice the Back (an arrow pointing left) and Refresh (two arrows spinning) icons in the upper left and right corners, respectively. Tapping the back button returns you to the previous menu, while tapping the refresh button reloads the page and updates it with new information if available (such as new assignments or status changes).

To learn more about a particular menu or module, see below.

Module

Description

Housekeeping

Housekeeping staff can use this module to access, review, and modify their daily housekeeping assignments from their mobile device. See Room Status (Mobile).

Additionally, housekeeping staff can submit lost items found while on the property for tracking. See Lost & Found (Mobile)

Housekeeping Supervisor

The Housekeeping Supervisor module is identical to the Housekeeping module, except with the ability to access and update all housekeeper assignments.

Maintenance

Maintenance staff can use this module to access, review, and modify any outstanding maintenance requests from their mobile device. See Maintenance (Mobile).

Note that OOOClosed Out of Order: Indicates that a room has deliberately been taken out of sellable inventory for one reason or another. Guests cannot book an OOO room until resolved. requests must still be tracked and submitted from Chorum PM.

Managers

Managers can use this module to access and review popular statistics reports related to the hotel's daily operations from their mobile device.

At present, the following reports are available: Daily Projection (Mobile), Forecast (Mobile), and Managers Report (Mobile).